Privacy Policy
Who we are
Smart Grid Analytics Private Limited
Registered Office: MSM Plaza, Banaswadi, Outer Ring Road, Bengaluru – 560043 - India.
A1. What we collect on the website
- •Contact form details (name, email, phone, company, message).
- •Usage data & diagnostics (IP address, device/browser data, pages viewed, timestamps).
- •Optional marketing preferences.
We do not sell personal data.
A2. Why we collect it (purposes)
- •Respond to your inquiries and provide requested information (contract/legitimate interest).
- •Secure, operate and improve the site (legitimate interest/security).
- •Send product updates/marketing only with your consent (unsubscribe anytime).
GDPR legal bases: Art. 6(1)(a), (b), (f).
A3. Cookies & similar tech
We use strictly necessary cookies and, with consent where required (e.g., EU/UK), analytics/functional cookies.
The banner lets you Accept all, Reject non-essential, or Manage choices.
A cookie list with purposes and lifetimes is linked from the banner.
A4. Sharing
Limited sharing with processors (hosting, email, analytics, security).
No cross-context behavioural advertising.
A5. Retention
- •Form submissions: 24 months (or sooner on deletion request).
- •Web logs (security): ≥ 180 days per CERT-In; analytics data per tool defaults, then aggregated.
A6. Your rights & choices
- •Access, correct, or delete your data.
- •Withdraw consent and object to non-essential processing.
- •EU/UK users also have portability and supervisory-authority rights.
- •India users have grievance redressal/erasure aligned with DPDP-ready flows.
A7. How to exercise
Email to cybersecuritysg@sgrids.io
We verify identity before fulfilling requests.
Last updated: January 3, 2026